Artificial Intelligence
The system, built as part of the organization's digital front door, has achieved both clinical and financial ROI and helped earn a Net Promoter Score of 72.
Also: Chilmark Research publishes a new ebook offering tips for responsible AI deployment.
The South Florida health system is testing an AI-powered system it expects to score big wins for its providers, improving the patient experience along the way.
The generative AI technology will supply patients with answers to healthcare-related questions and scheduling services and offer employees HR-related information.
Real-world examples from Premier Inc. showcase how machine learning and natural language processing are helping providers use structured and unstructured data to drive more efficient operations, innovate care delivery and improve patient experience.
Dr. Aalpen Patel – who holds a position that's still rare among provider organizations – discusses the need to educate the healthcare workforce in AI, and describes how the health system is applying algorithms across radiology, pop health management and other clinical use cases.
Such an approach, the group said, would allow oversight organizations to tailor their regulations to the particular risks linked to AI.
Physicians and other clinical staff at the health system are participating in the Microsoft 365 Copilot Early Access Program, exploring ways to combine LLMs with productivity apps to reduce provider burden.
Also, Orion Health has integrated Pieces AI for automatic patient summaries generation.
Also, South Korea takes a further step to enable health data interoperability.
